Fine dining teams,prepared before service starts.
Guest intelligence and daily briefing app for Zatisi Group — built so floor teams know who is arriving and how to serve them, before the doors open.
A service enablement layer for hospitality teams
Zatisi KYC connects guest knowledge, service preparation, and post-visit updates in one workflow the team can use during live service.
Team preparation
Brief the team before service starts
Daily briefings summarize reservations, service moments, special requests, and table context so the floor team starts prepared.
Guest context
Show guest context at the right moment
Staff can quickly understand who is arriving, what matters to them, and how to tailor the service without digging through disconnected systems.
Service memory
Write service learnings back into the profile
The app is not read-only. Teams can update guest notes and service observations so each visit improves the next one.
Data activation
Turn internal data into better hospitality
Information Zatisi Group already had becomes usable on the floor, which raises service quality without increasing cognitive load for staff.
Real screens across briefings and reservations
The product combines service preparation and on-the-floor guest context in one workflow, so teams move from overview to table-level detail without switching tools.
Daily Briefings
Daily briefings built for service preparation
An overview screen with reservations, guest counts, peak hour, club-member visibility, and briefing notes in one operational view.
Reservations
Reservations with staff context at table level
A live reservation timeline that surfaces staff notes, special occasions, membership status, and table context directly in the service flow.
Why this matters beyond one restaurant group
This build shows how domain-specific internal knowledge can become a practical service tool for hospitality teams, not just back-office data.
UX
Operator-grade hospitality UX
Designed for restaurant teams in active service, where speed, clarity, and confidence matter more than feature count.
AI output
AI summaries with practical value
Instead of generic dashboards, the system turns reservation and guest context into briefing-style outputs teams can act on immediately.
Reusability
Reusable beyond one client
Although built for Zatisi Group, the workflow adapts for any premium restaurant operator who wants stronger guest memory and service consistency.
Compounding value
Service quality becomes cumulative
When guest knowledge is visible and editable, the organization stops restarting relationships from zero with every visit.
Need better guest memory and service consistency?
We can turn fragmented guest context and service notes into a workflow your hospitality team actually uses on the floor.
Ready to accelerate your software development with AI?
Let's discuss how QuantumSpring can transform your business.